Landlords in receipt of direct payment for tenants can use the landlord portal to view details of payments of housing benefit made to them by Ealing Council. The portal also shows housing benefit entitlement for their tenants.
This will ensure the security of the system and only allows landlords to view information relating to them or their tenants.
Tenants' payment details, paid to the landlord's account, will be available to view on the portal the day after the payment has been produced. Actual payment into the landlord's account will follow this a few days later.
Before you start
All landlords including registered social landlords and housing associations must request an account to access the portal.
What happens next
Once you have completed the online form we will send you an email confirming that you have access.
This form should take approximately four minutes to complete.